Frank Jamison & Spouse
Over 15 years of experience

My Experience

Jamison Web Design
2006-Present

Jamison Web Design.

Web Designer & Developer

Thoughtful design for the modern web

Broadridge Advisor Solutions
2016-2022

Broadridge Advisor Solutions

Junior Software Developer

Developing practical solutions through code

Post-Secondary

Education

Regis University
2020-2021

Regis University.

Master's Certificate

Full Stack+ Web Development

Southern New Hampshire University
2015-2019

Southern New Hampshire University.

Master of Science

Information Technology w/concentration in Web Design

National University
2013-2015

National University.

Bachelor of Science

Computer Science

15+ Years of Experience

My Resume

1986 - 2024

Education

Associate Degree Coursework

University of Maryland University College (1986 - 1989)
2.333/4.000

Associate of Science in Natural Sciences

Associate Degree

Riverwside Community College (1992 - 1994)
3.000/4.000

Associate of Science in Natural Sciences

Novell Certification

Computer Learning Center (1997 - 1998)
Certified

Certified Novell Administrator - Netware 3

Associate Degrees

Mt. San Jacinto College (2005 - 2006)
3.093/4.000

Associate of Arts in Liberal Arts
Associate of Arts in Social/Behavioral Sciences
Associate of Arts in Humanities
Associate of Science in Mathematics/Science

Bachelor Degree Coursework

California State University San Bernardino (1997 - 2001)
3.558/4.000

Computer Engineering

Bachelor Degree

National University (2013 - 2015)
3.764/4.000

Bachelor of Science in Computer Science

Profesional Certificate

University of California Davis Continuing and Professional Education (2017 - 2018)
3.860/4.000

Web Development Certificate

Master's Degree

Southern New Hampshire University (2016 - 2019)
4.000/4.000

Master of Science in Information Technology w/conc. in Web Design

Graduate Certificate

Regis University (2020 - 2021)
3.917/4.000

Graduate Certificate in Full Stack+ Web Development

Doctoral Degree Work

Chicago School of Professional Psychology (2022 - 2023)
4.000/4.000

Educational Psychology and Technology

Master's Degree Work

National University (2023 - 2024)
4.000/4.000

Inspired Teaching and Learning with a Preliminary Teaching Credential and Intern Option (California)

2016 - Present

Job Experience

Technical Support Specialist

Broadridge Advisor Solutions (2016 - 2018)
  • Delivered high-volume technical support during the 2017–2018 performance cycle while maintaining top-tier customer satisfaction, demonstrating strong analytical and debugging skills.
  • Investigated and resolved 6,900+ Help Desk Incidents (HDIs) during the 2017–2018 cycle, consistently identifying root causes and translating user issues into actionable technical solutions.
  • Contributed to internal web development by assisting with coding and building reusable templates for the Broadridge DESK Support Site, supporting scalable documentation and improved support workflows.

Associate Software Developer

Broadridge Advisor Solutions (2019 - 2022)
  • Developed, enhanced, and maintained production web applications supporting financial advisors using ColdFusion and Microsoft SQL Server.
  • Architected an internal administrative tool for technical support teams to manage broker-dealer and compliance data, reducing task completion time by approximately 50%.
  • Led accessibility remediation across more than 50 production website templates to achieve WCAG 2.0 AA compliance.
  • Diagnosed and resolved complex software defects, performance bottlenecks, and data integrity issues in a regulated environment.

Instructional Laboratory Technician

Mt. San Jacinto College (2022 - 2024)
  • Supported physics laboratories by configuring, testing, and maintaining technical equipment, ensuring reliable operation across multiple instructional environments.
  • Diagnosed and resolved hardware, software, and instrumentation issues, applying systematic troubleshooting and documentation practices.
  • Assisted faculty and students by translating complex technical concepts into clear, actionable guidance.
  • Managed lab workflows, data collection processes, and procedural documentation to support consistency, accuracy, and repeatability.

Math Instructor

Excelsior Charter School (2024 - 2025)
  • Designed and delivered structured, logic-driven lessons that emphasized problem decomposition, pattern recognition, and step-by-step reasoning.
  • Adapted instruction based on continuous assessment and feedback, reinforcing iterative improvement and outcome-driven refinement.
  • Communicated complex concepts clearly to diverse learners, strengthening skills in technical explanation and user-focused thinking.
  • Developed digital instructional materials and workflows to support consistency, scalability, and student engagement.

Classroom Instructional Aide

Tahquitz High School (2025)
  • Provided one-on-one and small-group academic support, reinforcing structured problem-solving and step-by-step reasoning.
  • Assisted in implementing instructional workflows and classroom procedures, supporting consistency and efficiency.
  • Clarified complex concepts and instructions for students, strengthening skills in clear technical communication and user support.
  • Supported differentiated instruction and accommodations, developing adaptability and attention to edge cases.

Substitute/Guest Teacher

Hemet/San Jacinto Unified School Districts (2025 - Present)
  • Stepped into diverse classroom environments with minimal ramp-up time, quickly interpreting lesson plans and maintaining instructional continuity.
  • Adapted to varying systems, expectations, and student needs, demonstrating flexibility and rapid problem-solving.
  • Communicated instructions clearly and enforced structured workflows to keep classrooms operating smoothly.
  • Documented outcomes and provided feedback to permanent instructors, supporting consistent handoff and process continuity.

Learning Support Specialist

Tutor Me Education (2025 - Present)
  • Delivered individualized instruction tailored to diverse learning profiles, reinforcing structured problem-solving and adaptive approaches.
  • Analyzed student performance to identify gaps and adjust strategies, applying iterative refinement based on feedback and outcomes.
  • Broke down complex concepts into clear, manageable steps, strengthening skills in technical explanation and user-focused design.
  • Maintained detailed documentation of progress, accommodations, and strategies to ensure consistency and continuity.
Features

Languages

C++
70%
C#
65%
ColdFusion
70%
CSS
95%
HTML
95%
Java
60%
JavaScript
80%
PHP
75%
Python
80%
SQL
85%
Features

Developer Strengths

Web Development, SQL
75%
Problem Solving, Automation
85%
Web Accessibility (WCAG), UX Compliance
80%
Debugging, Troubleshooting
90%
Technical Communication, Documentation
90%
Systems Thinking, Workflow Design
85%
Adaptability, Rapid Onboarding
90%
Continuous Improvement, Iteration
85%
User-Centered Design, Usability
80%
Reliability, Ownership
95%
Notes on learning, systems, and software development in progress

Building in Public

Get in Touch

Contact Me

Contact

Frank Jamison

Web Designer & Developer

I’m available for freelance and contract work. Send me a message and I’ll get back to you.

Phone: (951) 293-7815 Email: frank@fcjamison.com